Honest Install - HOME THEATER, AUDIO/VIDEO & TV INSTALLATION - Dallas, Texas

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Honest Install | Home Entertainment - Smart Home Automation - Commercial Audio/Video | info@honestInstall.com | 972-470-3528

DALLAS/FT. WORTH home theater design

Super Service Award Winners: 2011, 2012, 2013 & 2014

Review Date: September 27, 2011

Overall	A
Price	A
Quality	A
Responsiveness	C
Punctuality	A
Professionalism	C

Company Name:	HONEST INSTALL
Categories:	Stereo & Home Theater Systems
Services Performed:	Yes
Work Completed Date:	September 01, 2011
Hire Again:	Yes
Approximate Cost:	$235.00
Home Build Year:	1939

Description of Work:	Honest Install Came and connected my tv to the wireless network,the cable box, dvd ,and gaming console. They provided a switch box since the tv only had 1 input . They removed old tv, dvd player an vhs tape machine.
Client Comments:	Took about 1 1/2 hours and all was compleated.
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Review Date: June 17, 2011

Overall	A
Price	A
Quality	A
Responsiveness	A
Punctuality	B
Professionalism	A

Company Name:	HONEST INSTALL
Categories:	Stereo & Home Theater Systems
Services Performed:	Yes
Work Completed Date:	June 17, 2011
Hire Again:	Yes
Approximate Cost:	$90.00
Home Build Year:

Description of Work:	Had Honest Install connect my 7.1 surround sound system, TV, Blu-Ray player and Verizon Fios.
Client Comments:	I called them and they responded the same day. Install was very thorough and fast. The technician was very courteous, knowledgeable and patient. He set up our system to be as easy and beneficial as possible with the equipment we had. They even installed stereo wire where needed. I used the Geek Squad a couple years ago to set-up the same system at our old house, and it cost twice as much, and didn't involve as much work. These guys are totally worth the money if you don't want to spend the time and hassle figuring home theater install on your own. Can't tell you how happy I was with the service, price and outcome.
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Review Date: June 09, 2011

Overall	A
Price	B
Quality	A
Responsiveness	A
Punctuality	A
Professionalism	A

Company Name:	HONEST INSTALL
Categories:	Stereo & Home Theater Systems
Services Performed:	Yes
Work Completed Date:	March 18, 2011
Hire Again:	Yes
Approximate Cost:	$1,200.00
Home Build Year:	1933

Description of Work:	Hang 55" Flat Screen above fireplace mantle; install soundbar wireles home theatre system. Hide/run wires/cables to media closet. Install Infared control device. Pricing included: Tilted mounting bracket, Polk Audio Soundbar and WL sub-woofer, Infared Controls, and (2) 40' HDMI cables.
Client Comments:	Service was great. Manager explained the best options and package for my set-up, and service techs performed to our expectations. TV mounted with tilting bracket, the soundbar hidden behind TV, looks great and operates perfectly. Price was high, although products purchased through Honest Install were cheaper than BestBuy. Would reccommend for residential projects!
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Review Date: April 28, 2011

Overall	A
Price	A
Quality	A
Responsiveness	A
Punctuality	A
Professionalism	A

Company Name:	HONEST INSTALL
Categories:	Stereo & Home Theater Systems
Services Performed:	Yes
Work Completed Date:	April 27, 2011
Hire Again:	Yes
Approximate Cost:	$400.00
Home Build Year:	1974

Description of Work:	Our installation was a 7.1 configuration into an existing media room. The task required the old 5.1 system to be removed, old locations patched and new wiring run to each of the 8 locations.
Client Comments:	Chris set up our installation for two days after I spoke with him. He asked all the needed questions to define the job and when the technicians arrived it was clear they had a good understanding of the task from Chris. The technicians arrived on time, asked the needed questions and went to work. They were willing to make it a collaborative effort when I had suggestions for addressing a couple of difficult locations that were encountered. They completed the task in about ~5 hours, as predicted. In addition to vacuuming & picking up after themselves they stayed while I ran the configuration tool on our receiver just to be sure all was well. There were no additional costs, just the $399 originally quoted. I was also able to return $175 worth of speaker wire & sub-woofer cable because the installation fee included the technicians using their cable. I was very pleased. I will recommend Honest Install to others and would have no hesitation in using them again myself.
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Review Date: January 04, 2011

Overall	A
Price	A
Quality	A
Responsiveness	A
Punctuality	A
Professionalism	A

Company Name:	HONEST INSTALL
Categories:	Stereo & Home Theater Systems
Services Performed:	Yes
Work Completed Date:	December 23, 2010
Hire Again:	Yes
Approximate Cost:	$269.54
Home Build Year:	1984

Description of Work:	Hung flat panel TV on wall mount, connected set to cable box, blu-ray player, and sound bar.
Client Comments:	The Update: Chris was kind enough to come out on a snowy, sleety, wet Sunday to help us with the operation of the systems. We worked out a couple of glitches and now are very happy with the install. He left us with a written cheat sheet. Thanks, Chris. When I called for the appointment, Chris asked lots of questions about where & how things were to be placed to determine which service we needed. They required a one-half deposit by credit card before setting the appointment. The installers, Peter and Clint, were punctual. They entered the house and got to work like the devil was chasing them, probably due to the Christmas rush. They were here for a mere 2 hours. They tore into boxes to get the components, brought in the tools and ladder and went at it. We provided the mount. It turned out that the blu-ray and cable box would not sit on the mantle because we bought the largest possible TV that would fit the space. The sound bar fit on the mantle and the other pieces are on the hearth nearby. They put in a cable hiding runner to cover the wires that showed. Peter was able to program the components for the most part. He said he had Verizon Fios at home so was familiar with it. However, the sub-woofer would not work and the internet connection would not work. The next day, we found out that a part, the wireless digital transmitter, was missing from the sub-woofer. Although they had taken the boxes with them, I rechecked the soft packaging and didn't find that transmitter. I had to call the seller and get a new system sent out & returned the old. Also, we had to go buy an optical digital cable to get the TV to speak through the sound bar. Meanwhile, we still can't get the internet connection to work. Peter said he didn't know why it wouldn't work, and it really wasn't his area & we needed to contact Verizon. When we were working on the internet connection, Peter ASKED PERMISSION to go in the other room where the wireless router was located. That's a first. We are still bumbling around trying to learn all the features and how to operate the remotes, and still can't get the internet connection to work. It looks like education beyond basic operations costs more. :(
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Honest Install is Dallas/Ft. Worth's premier Home Entertainment, Smart Home Automation & Commercial Audio/Video providors. Honest provides a wide range of products and solutions in addition to award-winning service for residents and businesses in Dallas/Ft. Worth and surrounding. Experience our Service

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