Honest Install - HOME THEATER, AUDIO/VIDEO & TV INSTALLATION - Dallas, Texas

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Honest Install | Home Entertainment - Smart Home Automation - Commercial Audio/Video | info@honestInstall.com | 972-470-3528

DALLAS/FT. WORTH home theater design

Super Service Award Winners: 2011, 2012, 2013 & 2014

Review Date: June 12, 2013

Overall	A
Price	B
Quality	A
Responsiveness	A
Punctuality	A
Professionalism	A

Company Name:	HONEST INSTALL
Categories:	Stereo & Home Theater Systems
Services Performed:	Yes
Work Completed Date:	June 10, 2013
Hire Again:	Yes
Approximate Cost:	$750.00
Home Build Year:

Description of Work:	over fireplace tv/sound bar mount
Client Comments:	Scheduled quickly and efficiently. The estimate was spot-on (a bit high, but all estimates from other companies I received were in this general price range too). Installers were professional, clean and very helpful. Even cleaned their mess as they worked! Work looks great and very happy. Highly recommended.
Share on Band of Neighbors:	No

Review Date: June 11, 2013

Overall	A
Price	A
Quality	A
Responsiveness	A
Punctuality	A
Professionalism	A

Company Name:	HONEST INSTALL
Categories:	Home Automation Stereo & Home Theater Systems
Services Performed:	Yes
Work Completed Date:	May 17, 2013
Hire Again:	Yes
Approximate Cost:	$2,700.00
Home Build Year:

Description of Work:	Mounted 50 inch TV on wall, in addition to installing sound bar system and also mounted stand/shelves on the wall for a clean look.
Client Comments:	Let me start by stating that I usually never write reviews, but felt compelled to do so on this occasion, just because of the outstanding customer service provided by the Honest Install team. I called them out to "fix" the sloppy job that the Best Buy Geek Squad had made of my Tv/Stereo installation, in hopes that they could give me the streamlined/clean look I was after (without wires showing anywhere). Everything went smoothly with the installation - from the time that Chris and John came around to inspect what was required and presented their estimation for the job, to the time that Drew, Dave, Chandler and Mike completed the installation. I was impressed with their professionalism, and the fact that they explained what they were doing each step of the way. What I also liked was that upon the initial meeting, Chris/John did not try to sell anything to me, and were prepared to work with my exiting audio/stereo/TV equipment. It was only after I asked several questions on available options, that they suggested wall mounting the TV / Cable Box/ DVD player, adding a sound bar (even then they gave me several options - not just going to high end Bose Cinemate system which I eventually picked) so as to avoid running wiring under carpets etc. On a side note, I chose to add the ROKU 3 internet streaming box, which is causing some issues since it keeps dropping wireless internet connectivity, however that is probably related to the product itself and not the installation. (I discussed this with John shortly after the installation, and he is willing to send out a tech to look at the issue..again, this speaks to the great customer service these guys provide!) I am going to call Honest Install again later this year to complete a couple of projects in the master and guest bedrooms and I would highly recommend these guys to my friends and family.......call them, you won't regret it!
Share on Band of Neighbors:	Yes

Review Date: June 11, 2013

Overall	A
Price	A
Quality	A
Responsiveness	A
Punctuality	A
Professionalism	A

Company Name:	HONEST INSTALL
Categories:	Home Automation Stereo & Home Theater Systems
Services Performed:	Yes
Work Completed Date:	June 08, 2013
Hire Again:	Yes
Approximate Cost:	$85.00
Home Build Year:

Description of Work:	Hooked up a surround sound stereo system
Client Comments:	This is how a service call should go! Appointment was made by phone via an extremely courteous representative. The technician called to say he was on his way and arrived right on time (on a Saturday morning!!). Fares and Sam were neat and tidy in their clean company uniforms, and were friendly and professional in their attitude. They got to work immediately, and working quietly and efficiently, they completed the job quickly. They tested the system, cleaned up the work site, did the paperwork, and were gone! All-in-all I couldn't have had a better experience! I would use this company again, and I have no hesitation in recommending them to others.
Share on Band of Neighbors:	Yes

Review Date: June 08, 2013

Overall	A
Price	A
Quality	A
Responsiveness	A
Punctuality	B
Professionalism	A

Company Name:	HONEST INSTALL
Categories:	Home Automation Stereo & Home Theater Systems
Services Performed:	Yes
Work Completed Date:	January 08, 2013
Hire Again:	Yes
Approximate Cost:	$5,000.00
Home Build Year:	1987

Description of Work:	Countersink speakers, full audio, video, screen, lighting, installation, cooling unit
Client Comments:	Excellent service and price, had video interference with u-verse but after a few attempts they figured it out and solved the problem
Share on Band of Neighbors:	Yes

Review Date: June 08, 2013

Overall	A
Price	A
Quality	A
Responsiveness	A
Punctuality	A
Professionalism	A

Company Name:	HONEST INSTALL
Categories:	Home Automation Stereo & Home Theater Systems
Services Performed:	Yes
Work Completed Date:	June 08, 2013
Hire Again:	Yes
Approximate Cost:	$135.00
Home Build Year:	1971

Description of Work:	Installed 60" flat screen TV on my new entertainment center. Connected DVD player and security camera.
Client Comments:	I was thrilled to get a call the morning of the installation, advising me that they were running ahead of schedule and would like to come install my TV early, if it was convenient for me. It was! They did an excellent job of installation. They were very respectful of my property - both the TV and the furniture, and used the utmost care in moving the gigantic entertainment center away from the wall in order to reach the plugs. Also, they VERY carefully returned everything to the exact place where it was before. After the installation was complete, the technician took the time to show me how to operate the various components through the remote control and even had me do it myself in his presence, to make sure I understood how to do it. All in all, I was very impressed with the service I received and the professionalism of the technicians. I would definitely use them again.
Share on Band of Neighbors:	Yes

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